Terms Of Service

Welcome to Migr8 Memories's Vintage Media Digitizing Service! We strive to provide the best digitization services for your valuable memories. Please read the following Terms of Service carefully before engaging our services:

1. Introduction

These Terms of Service ("Terms") govern the relationship between Migr8 Memories ("we," "our," or "us") and the customer ("you" or "your") in relation to our vintage media digitizing service.

2. Deposit Requirement

A 20% deposit of the total estimated service cost will be required before the initiation of the digitization process. This deposit is non-refundable once the service has been initiated.

3. Responsibility for Damaged Media

We are not responsible for any pre-existing damage to the media provided for digitization. It is the customer's responsibility to ensure that the media submitted for digitization is in suitable condition for the digitization process. You will be notified if any item has pre-exisitng damage.

We strive to handle each piece of media entrusted to us with the utmost care and professionalism. Our team is dedicated to providing high-quality digitization services and ensuring the preservation of your cherished memories. However, it's important to acknowledge that older or deteriorating media can pose risks during the digitization process.

While we exercise diligence and caution in our procedures, we cannot guarantee the condition or functionality of all old or fragile media. Occasionally, despite our best efforts, the digitization process may cause damage or failures in the original media. Therefore, we want to make it clear that in the event of such occurrences, Migr8 Memories and its employees are not liable for any resulting damage to the media.

We recommend that clients assess the condition of their media and evaluate the risks associated with the digitization process. If you have concerns about the fragility of your media, please discuss them with our team prior to initiating the digitization process. Our experts will work closely with you to determine the best course of action and mitigate potential risks to the extent possible.

By engaging our services, you acknowledge and agree to the above terms regarding the digitization of delicate or aging media. We appreciate your understanding and trust in Migr8 Memories to handle your cherished memories with care and expertise.

4. Copyright Compliance

By submitting any material, including but not limited to films, videos, tapes, photographs, or any other media, to Migr8 Memories, you represent and warrant that to the best of your knowledge:

  1. The material is not protected by copyright, trademark, or any other intellectual property rights, or if it is copyrighted material, you have obtained all necessary permissions, licenses, or rights from the respective copyright owners to authorize Migr8 Memories to copy and digitize the material.
  2. You have the legal authority and ownership rights to request the digitization of the material, and its digitization does not infringe upon the rights of any third party.
  3. You acknowledge that Migr8 Memories assumes no responsibility or liability for any copyright infringement or violation of intellectual property rights that may arise from the digitization of copyrighted material submitted by you.

If you are unsure about the copyright status of any material you wish to digitize, it is your responsibility to seek legal counsel or appropriate permissions from copyright holders before proceeding with our services.

Migr8 Memories reserves the right to refuse service or discontinue the digitization process if it reasonably believes that submitted material violates copyright or intellectual property rights or if you fail to provide the necessary permissions.

By submitting material for digitization, you agree to indemnify and hold Migr8 Memories harmless against any claims, damages, or legal actions related to copyright infringement or violations of intellectual property rights resulting from the digitization process.

5. Digitization Process and Guarantee

We will do our best to digitize every item you provide to the best of our abilities. However, due to the condition or format of the original media, it may not always be possible to complete the digitization process successfully. If we are unable to digitize an item, you will not be charged for that specific item.

6. Ownership of Media

You retain ownership of the original media provided for digitization. We do not claim any ownership rights over the media or its content.

7. Usage Rights

By engaging our services, you grant Migr8 memories the right to access and handle the media solely for the purpose of providing the digitization service.

8. Privacy and Confidentiality

We respect your privacy and confidentiality. Any personal information or content on the provided media will be handled in accordance with our Privacy Policy.

9. Payment and Pricing

The remaining 80% of the total service cost, plus any applicable taxes or fees, will be due upon completion of the digitization process. Payment must be made in full before the digitized files are delivered.

10. Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be communicated to you via email or through our website.

11. Contact Us

If you have any questions or concerns regarding these Terms or our services, please contact us.

Thank you for choosing Migr8 Memories for your Vintage Media Digitizing needs!

Privacy Policy

Effective Date: 9/17/2023

Welcome to Migr8 Memories ("we," "our," or "us"). We understand the importance of your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in connection with our Vintage Media Digitizing services.

By using our services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information, such as:

  • Name
  • Contact information (e.g., email address, phone number)
  • Mailing address
  • Billing information

1.2 Media Content

In the process of providing our digitization services, we may collect and temporarily store the content of the media you provide to us.

2. Use of Information

We use the collected information for the following purposes:

  • To provide our digitization services and fulfill your requests.
  • To communicate with you regarding your orders, payments, and updates about our services.
  • To improve and enhance our services, including addressing any technical issues.
  • To ensure compliance with our Terms of Service and applicable laws and regulations.

3. Disclosure of Information

We do not sell or share your personal information with third parties for their marketing purposes. However, we may disclose your information in the following circumstances:

  • To our trusted service providers who assist us in providing our services.
  • To comply with legal obligations, such as responding to a subpoena or similar legal process.
  • To protect and defend our rights or property.

4. Security

We employ industry-standard security measures to protect your personal information and media content. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

5. Your Choices

You may choose not to provide certain personal information, but this may limit your access to our services or the quality of your user experience.

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Changes to this Privacy Policy

We reserve the right to update and make changes to this Privacy Policy. Any revisions will be effective immediately upon posting on our website. Your continued use of our services following such changes constitutes your acceptance of the updated Privacy Policy.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us.

Thank you for entrusting Migr8 Memories with your valuable memories!